What is a CRM and do I need a CRM?
Do I need a CRM ? Let me answer second part first, i.e “Do I need a CRM ?”. The answer is, It depends. If you are single person, who receives about 1 lead a week, and already has a structure to follow of from conversion to execution, you don’t need one. If you really want to be sure answer the following questions. However if you sales team OR you receive an influx of leads which need to be tracked for activities, conversion, quote/invoice and payment follow-up, you will be better off with a CRM. It is very easy to answer this question on your own by referring to our 10 questions listed here, re written below for reference. Do you have a way to communicate with your users for…