Newtronic Lifecare is a leading provider for cooling solutions in lifecare industry.

They have custom built ERP for their specific needs.

For efficient after sales services, they wanted a solution to allow their customers to register support tickets without having to call up with minimal inputs from where ever they are.

We built a custom backend and mobile app to allow their customers to submit new support tickets which directly flow into Newtronic ERP and can be effectively scheduled for quick resolution.